> ## Documentation Index
> Fetch the complete documentation index at: https://docs2.armin.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Using Workflows

> How you can let the AI Trigger your Workflows

### `Main Benefits`

* No need to manually trigger workflows
* Handle complex tasks like **Updating Shipping Address**, **Fetching invoices**, on Full-Auto

### `Where to find?`

* Under Autmations -> Workflows

To let the AI trigger a Workflow, just enter the Workflow you want to be triggered and choose the AI Trigger in the Tigger-Node.

<img src="https://mintcdn.com/chatarmincom/dAS0_H8yBNeiR5Nh/images/Bildschirmfoto2025-12-04um21.44.05.png?fit=max&auto=format&n=dAS0_H8yBNeiR5Nh&q=85&s=041edbf60ad4dccb9e27feac752c4eb1" alt="Bildschirmfoto2025 12 04um21 44 05 Pn" width="1030" height="840" data-path="images/Bildschirmfoto2025-12-04um21.44.05.png" />

When you scroll down, you will find the AI Prompt Field. Insert a Prompt to tell the AI, when to trigger this Workflow. A known from any other LLM, the more precise you are, the better the results you get.

For example, if you want the AI to trigger a workflow which answers customers question aboput the order status, you might want to use a prompt like this:

> Only trigger when a customer asks about the order status or where their order is.
>
> This includes any message where the customer wants to know whether their order has been processed, shipped, or when it will arrive.
>
> ✅ Example phrases that should trigger:\
> – "Where is my order?"\
> – "What’s the status of my order?"\
> – "Has my order already been shipped?"\
> – "When will I receive my delivery?"\
> – "I placed my order a few days ago but haven’t heard anything yet."
>
> ❌ Do not trigger if the customer:\
> – reports a missing or damaged item,\
> – asks about a return or refund,\
> – or wants to change or cancel an order — those are handled by other workflows.

You see, it is helpful to give the AI the exact use case, including examples and negative examples.

[See here](/workflows/intro) how you can test Workflows before letting the AI trigger them
