# ChatarminCX Docs

## Docs

- [Guidances](https://docs2.armin.cx/ai/guidances.md): Add Knowledge about a certain Topic. Like explaining Size Guidelines for example
- [Escalation Logic](https://docs2.armin.cx/ai/handover-topics.md): How you can advise the AI when to escalate tickets to a human agent
- [AI](https://docs2.armin.cx/ai/intro.md): Setup your first AI
- [AI Sources](https://docs2.armin.cx/ai/sources/intro.md): Here are the sources listed for AI
- [Using Workflows](https://docs2.armin.cx/ai/using-workflows.md): How you can let the AI Trigger your Workflows
- [Changelog](https://docs2.armin.cx/changelog.md): Latest product updates and new features
- [Contact Forms](https://docs2.armin.cx/channels/contact-form/intro.md): Embed AI-powered contact forms on your website
- [AI Email Support](https://docs2.armin.cx/channels/email/intro.md): Enable AI-powered email support in minutes
- [eTrusted (TrustedShops)](https://docs2.armin.cx/channels/etrusted.md): Manage your customer feedback from your armincx inbox
- [Reviews.io](https://docs2.armin.cx/channels/reviews.md): Get your reviews straight to you inbox.
- [Social Media Channels](https://docs2.armin.cx/channels/socialmedia/intro.md): Connect your social media channels and automate your community management on all relevant socials.
- [AI Voice Support](https://docs2.armin.cx/channels/voice/intro.md): Enable AI-powered voice support for telephone within minutes
- [Improve Voice Agent Pronunciation](https://docs2.armin.cx/channels/voice/pronunciation-guide.md): Teach your voice agent how to pronounce words, acronyms, and symbols correctly
- [Web Widget](https://docs2.armin.cx/channels/web/intro.md): Appearance, Welcome Message & more
- [WhatsApp](https://docs2.armin.cx/channels/whatsapp/whatsapp.md): Connect your ChatArmin account to CXArmin for automated WhatsApp message forwarding
- [Auto Resolve](https://docs2.armin.cx/inbox/auto-solve.md): Keep your inbox clean - decide which tickets should be automatically resolved
- [Inbox & Views](https://docs2.armin.cx/inbox/intro.md): What you need to know about the inbox
- [Working with Tags](https://docs2.armin.cx/inbox/tags.md): Tags are essential in armincx. Learn how to use them right
- [Working with Tickets](https://docs2.armin.cx/inbox/tickets.md): Learn how to work in you tickets
- [Integrations](https://docs2.armin.cx/integrations/intro.md): Integrate cx with your tech stack - here's how
- [Introduction](https://docs2.armin.cx/introduction.md): Lets' get started with ChatarminCX!
- [Macros](https://docs2.armin.cx/macros/intro.md): How to setup & use Macros
- [Ticket Fields](https://docs2.armin.cx/ticket-fields/intro.md): Capture structured data with custom fields and AI-powered auto-population
- [Workflow Examples](https://docs2.armin.cx/workflows/examples.md): Here you can find all our Examples so you can get inspiration from them
- [Auto Resolve Tickets](https://docs2.armin.cx/workflows/flow-actions/auto-resolve-tickets.md): You can easily auto-resolve your tickets so you Inbox won't be flooded!
- [CSAT Survey - Collect Customer Satisfaction Feedback](https://docs2.armin.cx/workflows/flow-actions/csat-survey.md): Automatically send satisfaction surveys to customers after ticket resolution to measure service quality
- [Workflows](https://docs2.armin.cx/workflows/intro.md): Here you will find out when & where to use Workflows
- [Workflow-Nodes](https://docs2.armin.cx/workflows/workflow-nodes.md): Let's have a look at the most important nodes in armincx Workflows